Hotel Case Studies
Deployment evidence from properties running Grooviz — including the original problem, property and room profile, implemented modules, rollout process, and outcome. Customer logos and quotations are published with documented consent.
Deployments
Each case study covers the original problem, property and room profile, implemented modules, rollout process, and measured outcome.
Boutique Hotel In-Room Experience Pilot
Pilot completed — full rollout in progressProperty & room profile
Type
Boutique hotel
Location
Bengaluru, Karnataka
Rooms
48 rooms
TV profile
Existing LED TVs with spare HDMI inputs, retained (no replacement).
Network
Wired Ethernet available in guest rooms.
Original problem
The property’s room TVs displayed only standard cable channels with no branding, no OTT access, and no way to promote in-room dining or hotel services. Guests repeatedly called the front desk for information that could be self-served. The hotel wanted a modern in-room experience without replacing its existing televisions.
Implemented modules
- Smart TV conversion (Grooviz device per room, no TV replacement)
- Personalized welcome screens with property branding
- Live TV and OTT access (guest accounts, cleared at checkout)
- AI concierge for guest queries and service requests
- In-room food and service ordering (fulfilled by the hotel’s own kitchen and staff)
- Admin dashboard for central management of branding, channels, menus, and rooms
Rollout process
Compatibility assessment of all 48 room TVs and the property network — completed in one site visit.
Pilot on 6 rooms over one week to validate the guest experience, branding, and ordering workflow with the hotel’s kitchen team.
Full rollout to all 48 rooms, completed in approximately two weeks from pilot start. Timeline depended on room count, network readiness, and the scope of menu and branding configuration.
Front desk and kitchen staff trained on the admin dashboard, checkout-clear workflow, and order fulfillment during the pilot and rollout.
Outcome
The hotel replaced unbranded cable-only TVs with a connected guest experience across all rooms. Front desk staff reported fewer routine calls for information and service requests. In-room dining orders placed through the TV were fulfilled by the hotel’s own kitchen with no third-party delivery platform. Guest OTT sessions were cleared at checkout. Specific percentage metrics (e.g., time saved, revenue change) were not measured against a documented baseline during this pilot and are therefore not stated. A measured outcome with full methodology will be published once a before-and-after study with a defined baseline is completed.
Customer quotation
Customer quotation pending. The hotel’s feedback has been collected informally; a formal, approved quotation and logo usage permission will be added once written consent is confirmed.
The property name and logo are withheld pending written permission. They will be added once the customer confirms consent for both the case study and logo usage.
Deployment status
Current status of Grooviz deployments across properties.
Pilots
- Boutique hotel pilot (48 rooms, Bengaluru) — pilot completed, full rollout in progress.
Completed projects
- No completed full-property deployments have been documented with measured outcomes yet. The boutique hotel pilot above is the furthest along, with rollout in progress.
Ongoing deployments
- Boutique hotel (48 rooms, Bengaluru) — full rollout in progress.
About the metrics on this page
Case studies describe qualitative outcomes based on the modules deployed and the property environment. Specific percentage metrics (e.g., time saved, revenue change) are only stated when a measured baseline, property profile, room count, and measurement period have been documented and verified. Where that evidence is not yet available, outcomes are described qualitatively. When a before-and-after study with a defined baseline is completed, the measured results and full methodology will be published here.
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